These Terms and Conditions govern the provision of surfacing services by Danmac Surfacing. By engaging our services, you agree to be bound by these terms.

1. Definitions

"Company" refers to Danmac Surfacing
"Customer" refers to the individual or entity purchasing our services
"Services" refers to all surfacing work provided by the Company
"Quote" refers to the written estimate provided for Services

2. Quotations

All quotes are valid for 30 days from the date of issue
Quotes are based on the scope of work discussed and site conditions observed
Additional work discovered during the project will be quoted separately
Prices exclude VAT unless otherwise stated

3. Payment Terms

A deposit of 25% is required to secure your booking
Balance is due upon completion of the work
Payment can be made by bank transfer, cheque, or cash
Late payments may incur interest charges at 2% per month

4. Work Schedule

Start dates are subject to weather conditions and may need to be rescheduled
We will provide reasonable notice of any delays
Work hours are typically Monday-Friday 7:00am-6:00pm, Saturday 8:00am-4:00pm
Out-of-hours work can be arranged for commercial projects

5. Customer Responsibilities

The Customer agrees to:

Provide clear access to the work area
Remove vehicles and obstacles before work commences
Ensure all underground services are clearly marked
Obtain necessary permissions from relevant authorities
Ensure the work area is safe for our personnel

6. Warranty

Tarmac driveways: 10-year warranty on workmanship
Commercial surfacing: 5-year warranty on workmanship
Repairs and patching: 2-year warranty
Warranty excludes damage from misuse, accidents, or extreme weather
Warranty is void if work is altered by third parties

7. Limitations of Liability

Our liability is limited to the value of the Services provided
We are not liable for indirect or consequential losses
We maintain public liability insurance of £5 million

8. Cancellation Policy

Cancellations must be made at least 48 hours before scheduled start
Deposits are non-refundable for cancellations within 48 hours
We reserve the right to cancel due to adverse weather conditions

9. Health & Safety

All work is carried out in accordance with health and safety regulations
Customers must keep children and pets away from work areas
Our personnel are fully trained and insured

10. Complaints Procedure

We aim to resolve any complaints within 7 days. Please contact us immediately if you have any concerns about our work. We will arrange a site visit if required and work to find a satisfactory resolution.

11. Materials and Specifications

All materials meet British Standards
We reserve the right to substitute equivalent materials if specified products are unavailable
Any changes will be communicated to the Customer

12. Intellectual Property

All designs, plans, and specifications remain the property of Danmac Surfacing unless otherwise agreed in writing.

13. Force Majeure

We shall not be liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to weather conditions, acts of God, or supply chain disruptions.

14. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Information

For any questions regarding these terms, please contact us:

Phone: 01932 690233
Email: info@danmacsurfacing.co.uk
Address: Surrey, United Kingdom

Terms & Conditions